Cancellation & Fraud Policies
Stratton Cancellation Policies
Book your trip to Stratton Mountain, Vermont with confidence. We understand that plans can change ahead of your visit. When booking a summer getaway, a winter family ski vacation, or a weekend activity, know that we are here to help out should plans change.
Stratton's cancellation policies have been relaxed to help you book your itinerary with confidence. Fill up your schedule, worry-free, and get the most enjoyment out of your stay in the mountains.
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Book your trip to Stratton Mountain, Vermont with confidence. We understand that plans can change ahead of your visit. When booking a summer getaway, a winter family ski vacation, or a weekend activity, know that we are here to help out should plans change.
Stratton's cancellation policies have been relaxed to help you book your itinerary with confidence. Fill up your schedule, worry-free, and get the most enjoyment out of your stay in the mountains.
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STRATTON DEPOSIT & CANCELLATION POLICIES
Deposit Policy
Lodging:
Mountain Activities:
Stratton Cancellation Policy
Stratton Lodging:
NON-PEAK SEASON (April 15, 2024 - November 15, 2024)
PEAK SEASON (November 15, 2024 - April 15, 2025)
Distinctive Properties, Private Homes
Activities:
*For activities purchased in conjunction with a lodging reservation the cancellation policy will mirror the lodging policy. Otherwise:
Lift Ticket and Rentals
Daily Lessons and Activities
Lodging:
- Non-Winter: 50% is due at time of booking, 50% is due 7 days prior to arrival (April 15, 2024 - November 15, 2024 )
- Winter Season: 50% due at time of booking, 50% due 14 days prior to arrival (November 15, 2024 - April 15, 2025)
- Distinctive Properties: 50% is due at time of booking, 50% is due 30 days prior to arrival
Mountain Activities:
- 100% due at time of booking
Stratton Cancellation Policy
Stratton Lodging:
NON-PEAK SEASON (April 15, 2024 - November 15, 2024)
- Cancellations made outside of 7 days prior to arrival will receive a refund, less a $50 cancellation fee.
- Cancellations within 7 days of arrival are subject to full forfeiture, unless you have purchased Trip Insurance and cancel for reasons covered under this policy. Trip insurance is paid in full at time of booking and is non-refundable.
PEAK SEASON (November 15, 2024 - April 15, 2025)
- Cancellations made prior to 14 days of arrival will receive a full refund less a $100 cancellation fee
- Cancellations or changes made within 14 days of arrival are subject to full forfeiture, unless you have purchased Trip Insurance and cancel for reasons covered under this policy. Trip insurance is paid in full at time of booking and is non-refundable.
Distinctive Properties, Private Homes
- Cancellations made 30 days prior to arrival will receive a refund, less a $100 cancellation fee
- Cancellations or changes within 30 days of arrival are subject to full forfeiture, unless you have purchased Trip Insurance and cancel for reasons covered under this policy. Trip insurance is paid in full at time of booking and is non-refundable.
- 34 Sawmill
- 12 North Branch
- 22 North Branch
- 28 North Branch
- 19 Middle Ridge Rd
- 6 Round Tree Rd
- Landmark 315
- Long Trail Penthouse 452
- Solstice 158A
- Solstice 48A
- Mountain Reach 3 and 4 bedroom
- Village Square 4 bedroom
Activities:
*For activities purchased in conjunction with a lodging reservation the cancellation policy will mirror the lodging policy. Otherwise:
Lift Ticket and Rentals
- All purchases are non-refundable
Daily Lessons and Activities
- Cancellations made before 72 hours of the start date will receive a full refund, minus a $50 cancellation fee for orders under $500, or $150 for orders over $500.
- Cancellations made within 72 to 24 hours before the lesson or product start time will receive a resort credit, minus a $50 cancellation fee for orders under $500, or $150 for orders over $500.
- Cancellations made within 24 hours of the lesson or product start time are non-refundable.
- If the resort is open for skiing and riding there are no refunds or cancellations on purchased products due to weather. We ask that you please plan accordingly with the weather.
Fraud Policies
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Pass Fraud
Fraud Policy
Tickets and Pass are Non-Transferable
No Sharing - No Resale
This is considered theft of service, which Stratton takes very seriously.
Misuse will result in immediate revocation of your pass.
Tickets and Pass are Non-Transferable
No Sharing - No Resale
This is considered theft of service, which Stratton takes very seriously.
Misuse will result in immediate revocation of your pass.