MTB Stay and Ride

Deposit Policy

Lodging:

• Non-Winter: 50% is due at time of booking, 50% is due 7 days prior to arrival (April 15, 2024 - November 15, 2024 )
• Winter Season: 50% due at time of booking, 50% due 14 days prior to arrival (November 15, 2024 - April 15, 2025)
• Distinctive Properties: 50% is due at time of booking, 50% is due 30 days prior to arrival

Mountain Activities:

• 100% due at time of booking

Stratton Cancellation Policy

Stratton Lodging:

NON-PEAK SEASON (April 15, 2024 - November 15, 2024)

• Cancellations made outside of 7 days prior to arrival will receive a refund, less a $50 cancellation fee.
• Cancellations within 7 days of arrival are subject to full forfeiture, unless you have purchased Trip Insurance and cancel for reasons covered under this policy. Trip insurance is paid in full at time of booking and is non-refundable.

PEAK SEASON (November 15, 2024 - April 15, 2025)

• Cancellations made prior to 14 days of arrival will receive a full refund less a $100 cancellation fee
• Cancellations or changes made within 14 days of arrival are subject to full forfeiture, unless you have purchased Trip Insurance and cancel for reasons covered under this policy. Trip insurance is paid in full at time of booking and is non-refundable.

Distinctive Properties, Private Homes

• Cancellations made 30 days prior to arrival will receive a refund, less a $100 cancellation fee
• Cancellations or changes within 30 days of arrival are subject to full forfeiture, unless you have purchased Trip Insurance and cancel for reasons covered under this policy. Trip insurance is paid in full at time of booking and is non-refundable.

• 34 Sawmill
• 12 North Branch
• 22 North Branch
• 28 North Branch
• 19 Middle Ridge Rd
• 6 Round Tree Rd
• Landmark 315
• Long Trail Penthouse 452
• Solstice 158A
• Solstice 48A
• Mountain Reach 3 and 4 bedroom
• Village Square 4 bedroom

Activities:

*For activities purchased in conjunction with a lodging reservation the cancellation policy will mirror the lodging policy. Otherwise:

Lift Ticket and Rentals

• All purchases are non-refundable

Daily Lessons and Activities

• Cancellations made before 72 hours of the start date will receive a full refund, minus a $50 cancellation fee for orders under $500, or $150 for orders over $500.
• Cancellations made within 72 to 24 hours before the lesson or product start time will receive a resort credit, minus a $50 cancellation fee for orders under $500, or $150 for orders over $500.
• Cancellations made within 24 hours of the lesson or product start time are non-refundable.
• If the resort is open for skiing and riding there are no refunds or cancellations on purchased products due to weather. We ask that you please plan accordingly with the weather.

STRATTON MOUNTAIN LODGING POLICIES

RESERVATIONS

To make your lodging reservation click here. If you have questions please email reservations@stratton.com

Please download the Stratton Lodging App available through the Apple Store or Google Play. Through the App, you can utilize Express Check-In to add ease and speed to your arrival process.

CHECKING IN

• If lodging at the Black Bear Lodge please proceed directly there to check-in.
• If lodging in a Stratton Condominium check-in is at the Stratton Welcome Center. During business hours. After hours, please proceed directly to Black Bear Lodge.
• Masks are required indoors for all persons.
• Public restrooms may be limited.

CHECKING OUT

Please check out through the Stratton Lodging App. Leave keys in the room. A copy of your receipt will be emailed to you upon request.